bit177 Privacy Policy

Section 1

Definitions and Scope

This privacy policy ("Policy") applies to the website and related services operated by bit177 ("we", "our", "Platform"). When you visit the bit177 website, register, or use any of our services, the terms of this policy automatically come into effect.

Some important definitions used in this policy are listed below:

Key Definitions

• Personal Information: Any information that can directly or indirectly identify a person, such as a name, email address, phone number, or national identity card number.
• Processing: Any operation carried out on personal information — collection, storage, use, transfer, or deletion.
• Third Party: Any person or organisation other than bit177 and you.
• Cookies: Small text files stored in your browser that are used to improve your experience when visiting the platform.
• User: Any person who visits or uses the bit177 website.

Section 3

Use of Data

bit177 uses collected personal information for specific and lawful purposes. We never use your information for unauthorised purposes.

Primary Purposes

• Creating and managing your account
• Processing financial transactions including deposits and withdrawals
• Verifying identity and ensuring fraud prevention
• Providing bonuses, promotions, and VIP benefits
• Providing 24/7 customer support and live chat assistance
• Meeting legal obligations and producing reports

For Service Improvement

• Analysing and improving platform performance
• Providing a customised experience based on your preferences
• Identifying and resolving technical issues
• Testing and strengthening security measures

For Communication Purposes

We use your email or mobile number to send transaction confirmations, important account-related notifications, and, with your consent, promotional offers. You can opt out of promotional communications at any time.

Section 5

Sharing Data with Third Parties

bit177 never sells your personal information to third parties. However, in certain situations, sharing some information with partners may be necessary in order to operate our services.

Legitimate Reasons for Sharing Data

• Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Identity Verification Services: Approved service providers for meeting KYC (Know Your Customer) obligations.
• Game Providers: For running gaming operations with providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.
• Legal Authorities: In response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: Approved organisations that assist in detecting money laundering or fraud.

Third Party Responsibilities

All third parties with whom we share information are contractually bound to maintain confidentiality and to follow our privacy standards. They may use the information only for the specified purpose.

Section 7

Your Rights

As a bit177 user, you have certain important rights regarding your personal information. We respect these rights and help you exercise them.

Your Rights at a Glance

• Right of Access: The right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
• Right to Rectification: The right to have your information corrected if it is inaccurate or incomplete.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: You may request that the processing of your information be restricted for specific reasons.
• Right to Object: The right to object to specific uses of your information.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to withdraw any consent you have given at any time.

How to Exercise Your Rights

To exercise any of the above rights, please contact our 24/7 live chat service or submit a request by email. We are committed to responding to your request within 30 business days of receipt.

Section 9

Policy Changes

bit177 reserves the right to amend or update this privacy policy as needed. Changes to this policy may be made due to regulatory changes, technological developments, or business requirements.

Notice of Changes

For any significant changes to this policy, we will display a clear notice on the platform and notify registered users by email. Notice will be provided at least 15 days before the date the changes take effect.

Previous Versions

Previous versions of this policy may be made available upon request. Continued use of the platform after changes have been made will be considered your acceptance of the updated policy.