❓ Frequently Asked Questions
All answers about bit177 in one place
From opening an account to bKash deposits, bonuses, cricket betting, slots, and safe gaming — find detailed answers to all your questions about bit177 right here.
Welcome to bit177. This FAQ page has been created to answer the most common questions from players in Bangladesh. The questions are arranged in five sections below — account registration, deposits and withdrawals, games and gameplay, bonuses and promotions, and safety and responsible gaming. If you cannot find the answer to your question here, our 24/7 live chat support is always ready.
Account and Registration
To open an account at bit177, you will need an active mobile number, a valid email address, and your full name. The registration process is fully mobile-friendly and can be completed in just a few minutes. You may need to provide national ID or passport details for account verification. Please note that bit177 is only for users aged 21 and above.
If you have trouble logging in, first make sure you are entering the correct mobile number or email and password. If you have forgotten your password, use the "Forgot Password?" option to reset it. If the problem continues, contact bit177's 24/7 live chat support — our team will help you quickly in Bengali.
No, under bit177's rules a person may only hold one account. Creating multiple accounts may result in those accounts being closed and any accumulated bonuses being cancelled. This rule is strictly enforced to maintain a fair and safe gaming environment.
bit177 verifies identity as a secure platform. Normally you need to upload a clear photo of your national ID or passport. Once verification is complete, you will have access to fast deposit and withdrawal features. The process is fully protected through SSL encryption — your information is never shared with third parties.
After logging in, you can update your password and personal details from the "Account Settings" or "Profile" section. For security, use a strong password that includes uppercase letters, lowercase letters, numbers, and special characters. For any issues, contact us via live chat.
Deposits and Withdrawals
When you deposit via bKash to bit177, the balance is usually added to your account within a few minutes. The minimum deposit amount is ৳500. If the balance is not added for any reason, let us know via live chat with the transaction reference number and it will be resolved promptly.
Yes, you can deposit at bit177 using bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳500. Choose whichever method is most convenient for you.
Withdrawals from bit177 are usually processed within 10 to 45 minutes. The minimum withdrawal amount is ৳1,000. If your account is fully verified, withdrawals are processed even faster.
bit177 does not charge any extra transaction fees of its own. However, bKash, Nagad, or Rocket may apply their own service charges — this depends on the respective mobile banking service's own policy.
You can transfer to bit177 from all major banks in Bangladesh including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The minimum deposit amount for bank transfer is also ৳500. For specific bank account numbers and instructions, log in and check the payment section.
Games and Gameplay
To bet on BPL matches at bit177, go to the cricket section and view the list of ongoing or upcoming matches. Choose your preferred match and place bets on the toss, match winner, total runs, or other markets. Read the odds and terms carefully before confirming your bet amount.
Yes, in addition to BPL, bit177 also offers betting on IPL, T20 World Cup, ICC tournaments, and international cricket. You will find all major cricket events including Bangladesh Tigers matches on bit177's cricket page. With the live betting feature, you can also place bets while a match is in progress.
RTP (Return to Player) is the theoretical calculation of what percentage of total bets a slot game returns to players on average over the long term. For example, a 96% RTP means there is an average chance of ৳96 being returned for every ৳100 bet — but this is only a long-term average and results may vary from session to session.
Yes, bit177 is a fully mobile-optimised platform. All games can be played smoothly from the browser of any Android or iOS smartphone or tablet. There is no need to download a separate app. Cricket betting, slots, live casino — everything is available on mobile.
To ensure fair play at bit177, games from world-class providers including Pragmatic Play, PG Soft, JILI, and Spribe are used, all tested by independent third parties. These games use Random Number Generator (RNG) technology, which keeps results completely unpredictable and unbiased.
bit177's live casino section features games from top providers such as Evolution Gaming and Ezugi. A range of popular games are available including Live Baccarat, Live Roulette, Live Blackjack, and JILI's Teen Patti and Callbreak Quick. Enjoy the experience of playing with real dealers via live streaming.
Bonuses and Promotions
As a new member at bit177, you will receive a 120% bonus on your first deposit, up to a maximum of ৳10,000. For example: deposit ৳1,000 and you will get a ৳1,200 bonus, making your total balance ৳2,200. Deposit ৳18,000 or more and you will receive the maximum ৳10,000 bonus, making your total balance ৳28,000. To receive this bonus, select the bonus option at the time of your first deposit.
A wagering requirement is the condition that specifies how many times you must place bets before you can withdraw bonus funds. The wagering requirement for bit177's welcome bonus is 10x. This means if you receive a ৳1,200 bonus, it will become withdrawable after you have placed ৳12,000 in bets.
bit177's VIP program has four levels — Bronze, Silver, Gold, and Platinum. You can move up to higher levels by playing regularly. Bronze members receive up to 0.2% weekly cashback, Silver up to 0.5%, Gold up to 0.8%, and Platinum up to 1.0% weekly cashback. Higher levels also come with special benefits and personalised service.
Cashback bonuses are calculated every week based on your VIP level and credited to your account at a set time. To receive cashback, keep your account active and play regularly. Cashback bonuses are directly usable — there are generally no additional wagering conditions.
Yes, bit177 offers limited-time special promotions during Eid, Pohela Boishakh, and other special occasions. To stay up to date on these offers, visit the bit177 Casino page regularly or ask via our live chat.
Safety and Responsible Gaming
bit177 gives the highest priority to the security of players' information and funds. All transactions and personal data are kept secure through the latest SSL encryption technology. Your account information is never shared with third parties.
bit177 is only for users aged 21 and above. Your age is verified at the time of account registration. Creating accounts for minors is strictly prohibited and any such accounts will be cancelled. We are committed to ensuring responsible gaming.
bit177 promotes responsible gaming. To protect yourself, set deposit limits, take regular breaks, and play only for entertainment. If you feel your gaming habits are going out of control, contact us or read our responsible gaming page.
Yes, any player can temporarily or permanently close their account if they wish. This option is available through settings or via our live chat. Once self-exclusion is active, no bets or deposits can be made from the account. This is an important tool for responsible gaming.
Yes. bit177 follows a strict privacy policy. Your name, mobile number, email, and financial information are completely safe. Your data is stored through SSL encryption and modern data protection technology. Read our privacy policy for more details.
bit177's support team is ready to assist in Bengali 24 hours a day, 7 days a week. Get immediate help via live chat — responses are typically given within a few minutes. You can also contact us by email: [email protected]